After-sales Service

Brand support

The company has a German company authorization certificate, and promotes through product promotional videos, product manuals, product brochures and posters

Training support

The company provides training on product knowledge, program design, sales skills, installation testing, etc.

Warranty period service

A one-year free quality warranty from the date of delivery. After the expiration of the maintenance period, the supplied equipment will be repaired for life at cost.

Tracking Survey

Regularly conduct follow-up investigations on the equipment provided to eliminate the hidden dangers of early failure of the equipment and ensure the availability of the equipment

Your Questions. Our Answers

Frequently Asked Questions

You will find answers to all of your most common hardware Services related

questions located here.

Do you have the products in stock?

Depends on your request, we have standard models in stock.

How long does it take for me to get the quotation?

For customized products, we will quote after you provide the requested product details within 48 hours as we need the time to calculate the cost, we will quote as soon as possible.

What's the MOQ(minimum order quantity)?

One Set.

What is the quality of products?

We have advanced test equipment, products will be tested qualified before shipment.According to customers’ requirements, strictly follow the same quality as confirmed samples.

Do you have a catalogue? Can you send me the catalogue to have a check of all your products?

Yes, We have product catalogue. Please contact us on line or send an Email to sending the catalogue.Also you could download it from website under RESOURCES.

Are you a trading company or manufacturer?

We are manufacture of more than 20 years’ experiences.Our factory located in Wenzhou of China.

Why should I choose your company?

Superior quality and low price, professional technical team, rich experience, timely delivery time, excellent after-sales service, good reputation and credit.

How can I place the order to you ?

You can contact any of our sales person in any time for quotation & further communication.

If we want to visit your factory, can you book a good hotel nearby your factory and pick up us from airport or train station?

Sure, no problem.

How do you control the quality?

We have QC team comply with TQM to ensure the quality. Each step is in compliance to the standards. At the same time, we will take photos and shoot video for you if you need.

What's your main products?

Cabinet Handle , Furniture Handle, Zinc alloy pull handle and knob, Aluminum handles and knobs, Aluminum profile products. Hooks, hangers,Concealed pull,Recessed pull.Door handle.

Are OEM and ODM available?

Yes, it is. We accept Customized. We have our own designer and engineer teams.

Can I get a sample before the order because I really don't know how is your product quality?

Of course! We also think sample order is the best way to build the trust.And in our company we offer free sample service! Please send the enquiry to us and get the free sample!

I need your price list of all your products, do you have a price list?

We do not have a price list of all of our products. Because we have so many items, and it is impossible to mark all of their price on a list. And the price are always changing because of the producing cost. If you want to check any price of our products, please feel free to contact us. We will send offer to you soon!

Is it all right to make customer's own brand name?

Sure, with your authorization of brand. We accept OEM service.We can design the package for you.

What’s your payment terms?

We accept any flexible and quick payment method .T/T 30% in advance as deposit + the balanced 70% by T/T before delivery.Western Union, Irrevocable L/C at sight. Moneygram,Wechat etc.

Where is your main market? How many percentage for your international business in your annual sales?

A Our main market is Middle-east , America and Eruopean countries.Australia. Exports accounted for over 50%.And 50% domestic market as well.

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86-13626507792

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